Customer Service

At MagScapes our customers are very important to us. As such, we have a dedicated customer service manager, Susan Collyer who is always ready to help, either by telephone at +44 (0)20 7336 8674, or via e-mail at service@magscapes.com 

So if you have a query about our website, or you cannot find a certain product you are looking for, then get in touch.

Likewise, if our products have not performed to the level you expected, then please let us know and we will do our best to resolve the situation.

If your query is about how to hang product then you may wish to check out our wallpaper FAQ section.

Our customer service office is open from 9am to 5pm Monday to Friday (except Bank holidays).  Outside of office hours, you may email or leave a voice message, and one of our team will contact you as soon as possible.